Last Date Updated: 20/09/2019

Welcome to Eric N. Supen website. www.ericnsupen.com provide website features and other products and services to you when you visit or shop at www.ericnsupen.com, use products or services from the website, or use applications for mobile. www.ericnsupen.com provides services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully. 

PRIVACY

Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit www.ericnsupen.com or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of www.ericnsupen.com or its content suppliers and protected by international copyright laws.

TRADEMARKS

Any trademark from www.ericnsupen.com may not be used in connection with any product or service that is not from our website, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits us. All other trademarks not owned by us that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.

LICENSE AND SITE ACCESS

We grant you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent from us. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its materials: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent from us. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of our website without express written consent. You may not use any meta tags or any other “hidden text” utilizing our name or trademarks without the express written consent from us. Any unauthorized use terminates the permission or license granted by us. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of www.ericnsupen.com so long as the link does not portray us, or our products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any logo or other proprietary graphic or trademark from www.ericnsupen.com as part of the link without express written permission.

YOUR MEMBERSHIP ACCOUNT

You need an account for some most of the activities on www.ericnsupen.com. Please, keep your password somewhere safe. You are responsible for all activities associated with your account. If you suspect any fraudulent use of your account, let us know by contacting us at contact@ericnsupen.com. You must have reached the age of consent for online services in your country to use our site. 

You need an account for most activities on our platform, including to enroll in a course, and for the book and media vault. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else’s account without their permission. If you contact us to request access to an account, we will not grant you such access unless you can provide us the login credential information for that account. In the event of the death of a user, the account of that user will be closed.

If you share your account login credential with someone else, you are responsible for what happens with your account. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other breach of security) by contacting us at contact@ericnsupen.com. We may request some information from you to confirm that you are indeed the owner of your account.

Students or customers must be at least 18 years of age to create an account on www.ericnsupen.com and use the Services. If you are younger than the required age, you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you enroll in courses that are appropriate for you. If we discover that you have created an account and you are younger than the required age for consent to use online services, we will terminate your account.

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. www.ericnsupen.com and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

COURSE ENROLLMENT, BOOK AND MEDIA MEMBERSHIP AND LIFETIME ACCESS

When you enroll in a course, or sign up for membership you get a license from us to view it via our Services and no other use. Don’t try to transfer or resell courses, books or media in any way. We grant you a lifetime access license, except when we must disable the course or subscription account because of legal or policy reasons.

PAYMENTS, CREDITS, AND REFUNDS

When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, we offer a 30-day refund or credit for course or any other digital products you purchase from www.ericnsupen.com.

PRICING

The price applicable to a course or digital product will be the price at the time you complete your purchase of the course or digital product (at checkout). 

PAYMENTS

You agree to pay the fees for courses and other digital products from www.ericnsupen.com that you purchase, and you authorize us to charge your debit or credit card or process other means of payment for those fees. We work with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details.

When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to any product from our website, you agree to pay us the corresponding fees within thirty (30) days of notification from us. We reserve the right to disable access to any service for which we have not received adequate payments.

REFUNDS AND CREDITS

If the course or digital product you purchased is not what you were expecting, you can request, within 30 days of your purchase of the product, that we credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased the product. No credit or refund is due to you if you request it after the 30-day guarantee time limit has passed.

To request a credit/refund get in touch with us at sales@ericnsupen.com. 

At our discretion, if we believe you are abusing our credit/refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to any of our services due to your violation of these Terms or our Trust & Safety Guidelines, you will not be eligible to receive any credit or refund.

REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT

Visitors may post comments, and other content in the appropriate pages allotted for such purposes, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. We at www.ericnsupen.com reserves the right (but not the obligation) to remove or edit such content but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you us and our associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant us and our associates and sublicensees the right to use the name that you submit in connection with such content if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify  www.ericnsupen.com or its associates for all claims resulting from content you supply. We have the right but not the obligation to monitor and edit or remove any activity or content. We take no responsibility and assumes no liability for any content posted by you or any third party.

RISK OF LOSS

All items purchased from www.ericnsupen.com are made pursuant to a contract unless otherwise stated. This basically means that the risk of loss and title for such items pass to you after the delivery of our digital products and services.  

PRODUCT DESCRIPTIONS

www.ericnsupen.com and its associates attempt to be as accurate as possible. However, we do not warrant that product description or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered from our website is not as described, your sole remedy is to get in touch with us at sale@ericnsupen.com.

BINDING AGREEMENT

You agree that by registering, accessing or using our Services, you are agreeing to enter into a legally binding contract with us. If you do not agree to these Terms, do not register, access, or otherwise use any of our Services.

Any version of these Term in a language other than English is provided for convenience and you understand and agree that the English language will control if there is any conflict.

These Terms (including any agreements and policies linked from these Terms) constitute the entire agreement between you and us.

If any part of these Terms is found to be invalid or unenforceable by applicable law, then that provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of these Terms will continue in effect.

Even if we are delayed in exercising our rights or fail to exercise a right in one case, it doesn’t mean we waive our rights under these Terms, and we may decide to enforce them in the future. If we decide to waive any of our rights in a particular instance, it doesn’t mean we waive our rights generally or in the future.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

WWW.ERICNSUPEN.COM DOES NOT PROMISE THAT THE SITE OR ANY CONTENT, SERVICE OR FEATURE OF THE SITE (AND OUR MOBILE APPLICATION) WILL BE ERROR-FREE OR UNINTERRUPTED, OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE SITE WILL PROVIDE SPECIFIC RESULTS.THE SITE AND ITS CONTENT ARE DELIVERED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. ALL INFORMATION PROVIDED ON THE SITE (AND OUR MOBILE APPLICATION) IS SUBJECT TO CHANGE WITHOUT NOTICE. OUR WEBSITE CANNOT ENSURE THAT ANY FILES OR OTHER DATA YOU DOWNLOAD FROM THE SITE (AND OUR MOBILE APPLICATION) WILL BE FREE OF VIRUSES OR CONTAMINATION OR DESTRUCTIVE FEATURES. WE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SITE AND/OR ANY OF OUR SERVICES (AND OUR MOBILE APPLICATION). YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE SITE (AND OUR MOBILE APPLICATION) AND ANY LINKED SITES. YOUR SOLE REMEDY AGAINST US FOR DISSATISFACTION WITH THE SITE (AND OUR MOBILE APPLICATION) OR ANY CONTENT IS TO STOP USING THE SITE (AND OUR MOBILE APPLICATION) OR ANY SUCH CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

THE ABOVE DISCLAIMER APPLIES TO ANY DAMAGES, LIABILITY OR INJURIES CAUSED BY ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS, COMMUNICATION LINE FAILURE, THEFT OR DESTRUCTION OF OR UNAUTHORIZED ACCESS TO, ALTERATION OF, OR USE, WHETHER FOR BREACH OF CONTRACT, TORT, NEGLIGENCE OR ANY OTHER CAUSE OF ACTION.

WE RESERVES THE RIGHT TO DO ANY OF THE FOLLOWING, AT ANY TIME, WITHOUT NOTICE: (1) TO MODIFY OR CHANGE THE SITE (AND OUR MOBILE APPLICATION), OR ANY PORTION OF THE SITE (AND OUR MOBILE APPLICATION), AND ANY APPLICABLE POLICIES OR TERMS; (2) TO MODIFY, SUSPEND OR TERMINATE OPERATION OF OR ACCESS TO THE SITE, OR ANY PORTION OF THE SITE, FOR ANY REASON AND (3); TO INTERRUPT THE OPERATION OF THE SITE, OR ANY PORTION OF THE SITE, AS NECESSARY TO PERFORM ROUTINE OR NON-ROUTINE MAINTENANCE, ERROR CORRECTION, OR OTHER CHANGES.

APPLICABLE LAW

By visiting www.ericnsupen, you agree that the laws of the state of Baden Württemberg, Germany, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and us or our associates.

DISPUTES

Any dispute relating in any way to your visit to www.ericnsupen or to products you purchase through www.ericnsupen shall be submitted to confidential arbitration in Baden Württemberg, Germany, except that, to the extent you have in any manner violated or threatened to violate our intellectual property rights, we may seek injunctive or other appropriate relief in any state or federal court in the state of Baden Württemberg, Germany, and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the German Arbitration Association. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

QUESTIONS:

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to info@ericnsupen.com.